PRICES: All prices are in US dollars and are available to
customers from outside Canada. Any orders from within
Canada must be placed on www.canadiantubeflies.net
SHIPPING & HANDLING: We prefer to use Canada
Post as our shipper. All packages are sent air mail (7-10
business days in Canada and the US, 14 days over seas) unless
other arrangements have been made. For more time sensitive
packages we can send them by Express Post (3-5 business
days), Expedited (5-7) business days or via Courier (1-2
business days). Additional charges do apply for any packages
not sent by regular air mail. Please view our shipping rates for
actual shipping and handling charges on Air Mail packages.
PHONE ORDERS: We also accept phone orders as well for
those customers who would like to pay with cheque, money
order, or through Paypal. Call us with your order at
1-800-572-7493. We are usually in everyday between 8AM-
8PM MST. If we do happen to be out of the shop simply leave
your name and number and we will get back to you right away.
EMAIL ORDERS: We definitely do accept orders through
email . Please LIST all items as well as the size and quantity.
Then email us your order at firstname.lastname@example.org. We
will email you an order received note and order status with a
dollar total for your order. We will email you back to confirm
the totals and workout payment details.
SHOPPING CART ORDERS: This is the fastest and most
convenient way to order for most customers. On the left hand
side of every page is a navigation bar that will direct you to a
certain type product. When you have clicked on the
desired page a menu of small pictures will appear. Click on the
item you are interested in and the ordering page for that item
will appear. When you order one item you will be taken
to your "Shopping Cart" where you can adjust the totals. When
you have completed adding all of your desired items to your
cart simply click on "Check-Out" and you can pay using any
major credit card through Paypal.
GUARANTEE: If you are not satisfied in any way, please
return the item(s) for a full refund, exchange, or credit—
whichever you prefer. Please return with a quick note stating
your preference please include your invoice number and order
number (on your invoice). You must notify us within 7 days of
receiving your order of any or discrepancies.