SHIPPING & HANDLING: We prefer to use Canada Post as our shipper. All packages are sent air mail (3-5 business day to Canada, 7-10 business days to the US, 14 days over seas) unless other arrangements have been made. For more time sensitive packages we can send them by Express Post (3-5 business days), Expedited (5-7) business days or via Courier (1-2 business days). Additional charges do apply for any packages not sent by regular air mail. We are now proud to offer FREE shipping on all orders over $50!
PHONE ORDERS: We also accept phone orders as well for those customers who would like to pay with cheque, money order, or through Paypal. Call us with your order at 1-800-572-7493. We are usually in everyday between 8AM- 8PM MST. If we do happen to be out of the shop simply leave your name and number and we will get back to you right away.
EMAIL ORDERS: We definitely do accept orders through email . Please LIST all items as well as the size and quantity. Then email us your order at canadiantubeflies@shaw.ca. We will email you an order received note and order status with a dollar total for your order. We will email you back to confirm the totals and workout payment details.
SHOPPING CART ORDERS: This is the fastest and most convenient way to order for most customers. On the left hand side of every page is a navigation bar that will direct you to a certain type product. When you have clicked on the desired page a menu of small pictures will appear. Click on the item you are interested in and the ordering page for that item will appear. When you order one item you will be taken to your "Shopping Cart" where you can adjust the totals. When you have completed adding all of your desired items to your cart simply click on "Check-Out" and you can pay using any major credit card through Paypal.
GUARANTEE: If you are not satisfied in any way, please return the item(s) for a full refund, exchange, or credit— whichever you prefer. Please return with a quick note stating your preference please include your invoice number and order number (on your invoice). You must notify us within 7 days of receiving your order of any discrepancies.
